* GROUP COACHING *
Communication and Conflict Resolution
Understand each person, maximize the team
đđ©Â Contact Nerissa at
[email protected]Â
to schedule your COMPLIMENTARY discovery call and for a FREE quote
IN ASSOCIATION WITH:

We concentrate on the team's FOREST Fires! đ„
How you speak, socialize and handle emotions and conflict
- One COMPLIMENTARY discovery call to help us understand your firm's unique needs + receive a free quote!
- Group Coaching Program when you decide to join: Duration (+/- 4 months)
- Online Adult Tall Trees Leadership Report for each delegate
- Four 2-hour online, group coaching sessions: Communication and Conflict Resolutions (one group coaching session per month)
- Certificates of completion
What's Included In This Group Coaching Program ...

đ„ Personalised evaluation of each individualâs FOREST
FIRES, as well as insight into the FOREST-FIRES of the team as a whole
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đ„Addressing specific communication needs
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đ„Determining the level of communication and taking responsibility to adjust it towards more positive and productive communication methods
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đ„Improved internal and external communication and conflict
resolution

MONTH 1
Leaders know where to stand - The Tall Trees Leadership Philosophy - Embrace
- Self-knowledge and Knowledge of others
- Better planning of task teams
- Better team dynamics
- Greater appreciation of mutual differences
- Insight in the dynamics underlying cultural diversity
Discover how your leadership style adapts to your work, situations, social life, and how you define success!

MONTH 2
Communication and Conflict - Explore
- FOREST FIRES which cause FROST BITE to team members / clients
- FOREST FIRES compared to FERTILISER: see if your communication can make things easier for the people your serve.Â
- Which speaking skill or listening skill is your best asset in work relationships?
- Dealing with Instructions, Invitations, Cancellations, Correction
- Direct and Indirect communication styles - what's not being said?
- Explore the different tree types' Forest Fires
- How to coach: the A-OO-A framework

MONTH 3
Communication and Conflict -Â Explain
- Snap, Crackle and Pop: Flow, friction and Fire when it comes to communication and relating (teams, clients)
- How do you (and your team / clients) want to be communicated to
- Difficult conversations, Written vs. spoken, Speak first/last/never, Written vs. spoken apology/restitutio
- Response in conflict
- Facing conflict or communication âdeal breakersâ
- Appraisals / compliments: Detailed vs. bottom line, Written record needed, Qualitative vs. quantitative, Public vs. private

MONTH 4
Communication and Conflict -Â Expand
- Bringing Emotional Intelligence (short intro to the EI Activator) into the play, based on Tree Type Leadership Styles
- Reflection and next steps
Contact Nerissa for a discovery call and a quote
- 4-months Group Coaching Program
- Online Adult Tall Trees Leadership Report for each delegate
- Four 2-hour online, group coaching sessions: Communication and Conflict Resolutions (one group coaching session per month)
- Certificates of completion
Contact Nerissa at:
đ 011 886 1395
đ© [email protected]

This Group Coaching Programme Is For You If...
đ You Want to Strengthen Team Collaboration: If you believe that better communication leads to stronger teamwork and improved outcomes, this program is tailor-made for you.
đŁïžÂ You Seek Practical Conflict Resolution Skills: Whether itâs handling disagreements or navigating tricky situations, our coaching will equip you with effective conflict resolution strategies.
â±ïžÂ You Value Productivity and Efficiency: If youâre ready to boost productivity by minimizing misunderstandings and streamlining communication, join us!
đ You Aim for a Positive Work Environment: Creating a supportive, respectful atmosphere matters to you. Our program fosters just that.
Remember, this program is all about growth, connection, and success. đđ€
NICE TO MEET YOU
I'm Lynette
CA(SA), MCom, CPEC
Certified Professional and Executive Coach on Positive Psychology (USA), Maxwell Leadership Executive Program Lead (USA).
Currently studying: Masters in the Art of Positive Psychology
I am a multi-passionate Chartered Accountant, mother and wife. who also happens to be a Chartered Accountant.
Our family is not just all about numbers and solving complicated accounting and auditing stuff â we are passionate about family and life!
A couple of years ago, I exchanged my corporate role as Senior Financial Manager and acting CFO within the oil and gas industry to follow my heartâs desire â that of making an impactful difference in the lives of young upcoming professionals. I trust that you will enjoy this program!
I am excited to offer you a coaching program which maintains the highest levels of care and commitment. I am here to serve you in any way I can!
